The Culture Web Model

When dealing with organisational change management a useful tool to diagnose the status quo of an organisation’s culture is the Culture Web. It can be defined as a representation of the paradigm of an organisation and how it is manifested in terms of day-to-day behaviour. Basically, the Culture Web refers to the assumptions that are […]
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Cash Flow Forecasts

Good cash flow management is essential in every business if it is to succeed and grow. Cash flow forecasting is about predicting when money will move in and out of your bank account in the future. It’s easy to see how much cash you have in the bank today (you just check your bank balance!) […]
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Strategy – A Glossary of Terms

When new to a leadership role it can sometimes be a challenge to understand what your more experienced colleagues are talking about! This glossary gives you an explanation of some of the most common words used when leaders are discussing strategy and other key business processes.  As you hear your colleagues using any of the […]
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Effective Questioning

Asking different types of questions effectively (and listening carefully to the answers) provides a way of structuring information in sequence to explore a topic and to get to the heart of the issues.         Types of questions include: Open Questions: These are useful in getting another person to speak and can provide […]
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Induction / Onboarding Checklist

Induction, Onboarding, also known as organisational socialisation, refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviours to become effective organisational members. Tactics used in this process include formal meetings, lectures, videos, printed materials, or computer-based orientations to introduce newcomers to their new jobs and organisations. Research has demonstrated that […]
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A Leader’s Role In Minimising Employee Stress

    Listed below are a number of practical actions that can be undertaken by a leader to minimise stress in other people.       Be aware of your people’s workload Give people plenty of advance notice of deadlines Do not impose last-minute requests unless it is an emergency and you: Acknowledge the inconvenience […]
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The Strategic Planning Process Model

In the 1970's, many large firms adopted a formalised top-down strategic planning model. Under this model, strategic planning became a deliberate process in which top executives periodically would formulate the firm's strategy, then communicate it down the organisation for implementation. This process is most applicable to strategic management at the business unit level of the […]
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