Employee Communications and Consultation

Good communications and consultation are central to the management process when dealing with changes in working practices and procedures. Communication is concerned with the exchange of information and ideas within an organisation. Consultation involves managers actively seeking and taking account of the views of employees before making a decision. A communication and consultation policy could […]
This post is only available to members.

Four Decisions Every Business Leader Should Make

There are plenty of legendary bad business decisions: Blockbuster passing up the chance to buy Netflix and Kodak sitting on the digital camera just two that spring to mind. But there are also some legendary smart moves: "I'll have the merchandising rights in exchange for a smaller pay packet," said a certain film director George […]
This post is only available to members.

Working at Amazon: Their Story

It takes just a few minutes for three words to take centre stage when HRmagazine catches up with Tina Oakley, HR director of Amazon UK Operations. These are associates, peak and… fun. First up: ‘associates’, the term Amazon uses to describe the 24,000 individuals working across the UK business, including the thousands Oakley oversees in her […]
This post is only available to members.

Developing a Strategy – An Overview

Developing strategy, put simply, is about determining where an organisation aims to be in the future and putting in place the framework for achieving this.  However, developing a strategy is by no means a simple process. This article provides an overview of three key stages of developing a strategy - Analysis, Options and Selection and […]
This post is only available to members.

Learning Point: Understanding Benchmarking

Benchmarking is a systematic tool that allows a company to determine whether its performance of organisational processes and activities represent the best practices. Benchmarking models are used to determine how well a business unit, division, organisation or corporation is performing compared with other similar organisations. A benchmark is a point of reference for a measurement. The […]
This post is only available to members.

Developing Your Value Proposition

A value proposition is a promise of value to be delivered. It’s the primary reason a customer should buy from you. In a nutshell, a value proposition is a clear statement that explains how your product or service solves customers’ problems or improves their situation, delivers specific benefits, tells the ideal customer why they should buy from you and not from […]
This post is only available to members.

Business Planning

Whether you’re starting or growing your business, you need a business plan. Your plan will provide the roadmap to achieve the success you want. The question shouldn’t be IF you write your plan, but how to write a business plan that will take your company where you want to go. In its simplest terms, a […]
This post is only available to members.